Frequently Asked Questions

Shipping Policy

What will be the mode of delivery of the product?

Mode of delivery: Electronic/wireless

A download link will be emailed to the customers on customer’s registered email id within 10-15 working days from the date of receipt of the order. Customers will also be informed via email,/SMS,/ or a voice call about the delivery of the product.

Why does it take 10-15 days to get the product delivered, even though when the mode of delivery is through the internet?

In order to protect our product from getting pirated, the product is first encrypted and a serial key is generated which is unique to each product. This process consumes a considerable amount of time. In addition, we are facing a high volume of orders that have considerably stressed our resources and increased the delivery time.

 Will I need an internet to run this program?

You must have access to the internet to activate the product. Thereafter, one can run the program without an internet connection. In some cases, a pre-activated product can be delivered upon request.

 Is the program compatible with all the Operating Systems?

This program is available in a video-audio format and can be run/played in the most common operating system (Microsoft Windows, Mac OS X, and Linux) and does not require any additional application or software. It can also be played on Smart Tv or any other TV that supports USB/pen drive.

Very Important(technical details)

It is pertinent to mention here that this program is available in a 1:1 ratio format. To put it in simple words, if the customer downloads the program on a particular system, and activates it, then the protected content will automatically get locked to the hard disk of that particular computer/system and can be played on that system only.

However, If the customer wishes to play the program in multiple clinics /multiple systems/TV then we strongly recommend you to download and activate the program on an external hard Disk /USB  flash drive/dongle.